Our story
Community data is the missing layer.
We're building it.
The brands, platforms, and teams that will define the next decade of community-led growth are the ones who stop treating community data as a qualitative afterthought — and start treating it as a first-class strategic input.
The market case
The infrastructure doesn't exist yet
Community-led growth is a category-defining strategy — but the analytics layer that makes it measurable and defensible is still missing. Authentic is building it.
200M+ MAU
Monthly active users generating community signal daily — most of it unread and unstructured
3 revenue streams
Per-report fees, subscription + metering, and managed service retainers — layered and recurring
Zero direct comps
No analytics platform is purpose-built for community operators and the product teams who serve them
Authentic sits at the intersection of community platforms, product analytics, and data engineering services — three markets growing simultaneously. Our tiered model allows entry at low friction (Tier 1) while building toward high-value managed contracts (Tier 3) that create durable, sticky revenue relationships.
What we believe
Built on conviction
Depth over reach
The most valuable communities aren't the biggest — they're the most understood. We build tools for depth, not vanity metrics.
Trusted data for consequential decisions
Community intelligence shouldn't be decorative. Every output we deliver is built to inform a real decision by a real team.
Personal over prescriptive
Communities are defined by the people in them, not the platforms that host them. Our models learn from your community, not a generic corpus.
Discovery, relationship, identity
Communities form around fundamentally different needs — and our analytics are designed to reflect that complexity.
Get in touch
Investors & partners
We welcome conversations with aligned investors and strategic partners. If you're building in the community, product analytics, or data infrastructure space, we'd like to hear from you.
hello@authentic.io →See what your community is actually telling you
30 minutes. We'll connect your data and show you what's been invisible.
Book a demo